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2004 Cadillac SRX repairs by problem area

Engine (35%)

Transmission and Drivetrain (13%)

Brakes and Traction Control (3%)

Suspension and Steering (13%)

Electrical and Air Conditioning (23%)

Paint, Rust, Leaks, Rattles, and Trim (7%)

Other (7%)

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Chart based on 206 repairs.

See TSBs and recalls for the 2004 Cadillac SRX.

2004 Cadillac SRX repair cost distribution

$2500+ (3%)

$1000 - $2499 (12%)

$500 - $999 (16%)

$100 - $499 (33%)

< $100 (36%)

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Chart based on 147 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

See repairs for all Cadillac SRX model years.

Cadillac SRX in Oklahoma, United States Aug 2009 - Mar 2010
Sep 2009 70000 mi US $1330	Upon acceleration from stop, clunking or grinding noise occurred from under vehicle. TRANSFER CASE had to be replaced.

Cadillac SRX in Texas, United States Jul 2009 - May 2017
Aug 2009 83000 mi US $2500	Loud noise when taking off fast. Problem was case and drive shaft. Also May 09 had front differential replaced,cost $2300. I think the problem in August is related but can't get any answers. Had front left and right struts replaced in July 08 cost $2400
Jun 2016 142000 mi	Replaced a turn signal bulb. I had the bulbs replace by buying the part from the Cadillac parts department but had another repair shop install it. At first I bought the bulb from Autozone it worked for one day, purchased at dealerships it worked perfectly. I didn't have the headlight changed because you have to buy the whole piece, you can't just buy a fuse or a bulb.

Cadillac SRX in Illinois, United States Sep 2009 - Mar 2010
Oct 2009 56000 mi US $221	car lunges, hesitates when slowing down. Software was reflashed, still same problem. turn signal bulbs replaced (3) in less than a year timing chain and adjustors have been replaced

Cadillac SRX in Pennsylvania, United States Dec 2010 - Sep 2011
Aug 2011 130000 mi US $415	Replace RR suspension strut for FE3 Suspension, inspection discovered leaking airbag used for leveling. New Part $887.00....used--$275.plus $140.00 to install.
Sep 2011 130000 mi US $100	Steering problem incorrectly diagnosed by dealer. Quoted $1300.00 to repair. Problem solved at another repair shop for $160.00.

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Cadillac SRX in Michigan, United States Mar 2011 - Nov 2012
Apr 2011 101000 mi US $1400	Front brakes and rotors. Also discovered front hub and bearing needed to be replaced. $500.00 for brakes $900.00 for 2 hub and bearings

Cadillac SRX in California, United States Mar 2008 - Sep 2013
May 2011 60700 mi US $400	Failed coil assembly Coil failed.
Jun 2011 61000 mi US $380	Wheel bearing failed.
Mar 2012 68000 mi	Check engine light. Pulled code, indicated Mass Air Flow Sensor problem. Removed MAF and cleaned.
Jun 2012 70000 mi US $1175	Power steering pump failure, leaking. Mass air flow wiring broken, caused poor running & check engine light. Wires repaired.
Nov 2012 76500 mi	Power steering pump seal failed
Feb 2013 78700 mi US $145	Water pump failed, I replaced it. Simple job...
May 2013 81000 mi US $580	Fuel injection sensor failed, replaced
Aug 2013 84000 mi	Throttle position sensor failed, replaced
Sep 2013 84000 mi	central computer fail

Cadillac SRX in Florida, United States Mar 2015 - Apr 2015
Apr 2015 111000 mi US $900	Ck Engine light on, dealer made written promise to correct, he did not, this began a chain of shop visits to our mechanic to correct problem shown on CEL codes. Problem caused by pure ignorance on side of mechanic. Car runs, drives extremely well, no problems with anything noted except CEL is still on. Took to local mechanic. Dealer had "fixed" problems by using super glue on leaky hoses. Repaired, CEL still on. When replacing the hoses, shop got a CEL code for the MAF sensor, this was replaced at this time - $175 - CEL still staying on. Car runs fine -The MAF is the part that the dealer said his mechanic replaced. CEL still on, returned to shop code now showing left bank catalytic converter. Ordered part, replaced manifold and catalytic converter. $350 CEL still on, back to shop, also hearing a bump when starting quick or stopping quick. Diagnosed as needing rear upper/lower bushings, also found rattling shifter cable. No work done, just diagnosis. Took back to regular shop, had rear bushings replaced, replaced shifter lever, shop found a problem with drive shaft bushings, scheduled for repair next week. CEL still on. I bought parts, labor this trip was only $75 I have ordered parts for drive shaft, since I have a discount source. Will return to shop on the 14th for repairs. CEL still on, shows air flow issue, but all of this has been repaired. So far amazingly I am only out about $400 for all.

Cadillac SRX in Texas, United States Nov 2014 - Dec 2014
Dec 2014 90000 mi US $500	Coolant Outlet hose Water Pump

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Cadillac SRX in Nebraska, United States Jul 2010 - Dec 2012
Sep 2010 67000 mi US $80	removed alternator,tested good put back on srx has has an electrical draw that drains battery over nite. still not running after two weeks.very upset.would not buy another.
Oct 2010 67500 mi US $300	nothing yet still waiting for shop time car pulled batt. less than 12 v.in 24 hr.wind. actuator replaced. window worked. charges right.2000 miles so far,ok
Dec 2010 70000 mi US $1500	has been in shop 8 days. mech. thinks it is transfer case. says it should be done in about 2 more days. est. of at least $1100.00 so far.

Cadillac SRX in New Jersey, United States Mar 2016 - Jun 2018
Mar 2016 132000 mi	Loud ticking,thumping sound upon acceleration. Told I needed front and rear differentials, approx. $4,000. Have not fixed yet. Had extended warranty but wouldn't cover it.Car had approx. 120,000mi Caddy dealer said approx $4,000 EACH=$8,000 Caddy dealer said brake line is rusted out. $2000. Can't fix. Told to watch for leak in driveway.
Apr 2016 132000 mi	Engine light on,local garage said I needed a Catylistic Converter. Cadillac WARRANTIES this for 12 years or 200,000 miles,which ever comes first. Local shop quoted me $1,750. Cost $0 Just made it in by 2 weeks.

Cadillac SRX in Wisconsin, United States Oct 2010 - Nov 2010
Nov 2010 90000 mi US $440	Wheel bearing issue. This is the second wheel to require this expensive repair.

Cadillac SRX in Montana, United States Sep 2010 - Nov 2010
Oct 2010 68000 mi US $600	Resistance in steering in parking enviro. Power Steering Pump replaced.

Cadillac SRX in Florida, United States May 2011 - Feb 2015
Feb 2015 130000 mi US $2000	catalytic converters replaced front headlights replaced

Cadillac SRX in Montana, United States Jan 2012 - Feb 2012
Feb 2012 64000 mi US $400	Throttle body needed replaced setting p2025 engine code HID ballast out due to condensation inside headlight

Cadillac SRX in Connecticut, United States Nov 2011 - Sep 2015
Apr 2012 85000 mi US $2000	Series of trips to repair throttle body, coil pack, catalytic converter, and two O2 sensors.

Cadillac SRX in Virginia, United States Apr 2011 - Aug 2013
May 2011 94000 mi US $5	Weather seal around rear door had to be taken out, then cleaned and put back with silicone caulk.
Jun 2011 95000 mi	Severe fuel smell in the car. Under the hood, the plastic engine cover had to be taken out and found that cap on the fuel line was loose. After tightening that the problem disappear. Tire monitor needs service. Tried to reset the system - did not work.
Sep 2012 100000 mi US $1800	Replaced Shocks

Cadillac SRX in New Jersey, United States Jul 2013 - Mar 2014
Aug 2013 139700 mi US $100	transmission slipping would not go over 55 mph
Feb 2014 155900 mi US $1600	Slipping transmission- flush, filter, gaskets, 2 gallons fluid. Needed new throttle position sensor, new oxygen sensors and left front ABS sensor

Cadillac SRX in Indiana, United States Oct 2010 - Jan 2011
Nov 2010 102000 mi	The check engine light stays on, and the transfer case is going out...
Jan 2011	Traded because transfer case failing. Loved the car as a whole.

Cadillac SRX in Oklahoma, United States Mar 2008 - Apr 2011
Jan 2010 93000 mi US $200	Transfer case lash. Known design defect from Borg-Warner Passenger side mirror tilt would not move up and down (but side to side). Turn signal would occasionally not work when the headlights came on.

Cadillac SRX in Iowa, United States Apr 2009 - Jun 2011
Feb 2010 34200 mi US $1000	Transmission stumbling during low-gear shifting. Barely perceptible but with BO in office will probably drive this car until I die.

Cadillac SRX in Wisconsin, United States Mar 2008 - Feb 2010
Apr 2008 42000 mi	Jack compartment leak, said roof drains were plugged, so far been dry!
Sep 2008 45000 mi	Power steering hose and rear axle seals.
May 2009 51000 mi US $200	check engine light on, said gas cap was bad, replaced,so far no, light intermediate steering shaft & tilt ball & shaft navigation getting lost and inability to input locations into navigation, replaced navigation unit & then still didnt work after they said it did, then said needed updated nav disc as GM would not pay for it? I said BS, you replaced unit, should work. after me bitching hard!! finally agreed to buy us the disc, will see if that works, waiting to see!
Jun 2009 51000 mi	updated nav disc did not work, still waiting for a 2nd one
Jul 2009 52000 mi	got a nav disc that works, even updated maps!!

Cadillac SRX in New York, United States Feb 2009 - Mar 2010
Mar 2009 46000 mi US $900	Oil leaked from front differential causing bearing to wear and make noise on acceleration.
Oct 2009 53000 mi US $2700	never overheated, just noticed that check coolant level warning started to come on every few days and i needed to top off, then every day and car was running a little rough.

Cadillac SRX in New York, United States Mar 2008 - Mar 2010
Apr 2008 51000 mi	Transfer case gears were stripped therefore severe noise on from rear end of vehicle on very quick starts. Problem got worse when we got back from a road trip to Florida. Dealer replaced all gears in transfer case .

Cadillac SRX in Kentucky, United States Jun 2008 - Mar 2010
Aug 2008 28000 mi	Torque converter replaced to fix vibration after torque converter locked up.
Sep 2008 30000 mi	Rack and pinion and right front strut replaced. Both leaking after hitting bump in road construction.
Oct 2008 32000 mi	Ignition control module replaced – Check engine light – would barely run.
Jun 2009 48000 mi	Drivers side catalytic converter replaced
Sep 2009 51000 mi US $425	Chain in transfer case "stretched," resulting in loud rattle during hard acceleration.
Oct 2009 59000 mi US $104	Check engine light. Showed throttle correlation problem. Engine died, and traction control light also illuminated. Dealership reported finding a vacuum leak near throttle body. Also reported that car MAY need a throttle body and harness.
Jan 2010 64000 mi US $600	Roaring noise heard inside car. Diagnosed as rear differential. First repair shop reported that roaring noise was differential. Took to 2nd repair shop. Determined it was rear hub assembly (wheel bearings). Replaced both sides. Noise gone.
Mar 2010 64000 mi US $100	CEL came on while driving. After turning car off, attempted to re-start. Car would start, but barely ran, and engine could not/would not accelerate. Towed to dealer. Thinks it might have been a loose connector on throttle body.

Cadillac SRX in Tennessee, United States Apr 2010 - Dec 2012
May 2010 54961 mi	drain from AC stopped up dumped passenger floorboard full of water. hose from AC unit bent not directing water outside car, dumped water in floor board! Previous hx has included windows jumping track,turn signals not working, interior lights not working---
Dec 2010 56000 mi US $450	Needed new alternator
Sep 2011 67000 mi US $20	coolant hose had very tiny leak
Jan 2012 US $100	A hole in the transmission fluid hose.
Feb 2012 70000 mi US $200	leak in coolant hose

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Cadillac SRX in Oklahoma, United States Jul 2009 - Mar 2018
Sep 2009 56000 mi US $170	Gas struts for rear hatch failed. Replaced both.
Feb 2010 66000 mi US $75	Recurring problem - suspect turn signal socket. The replacement requires removing the wheel, mud & debris covers and several screws. About 45 minutes per occurrence.
Feb 2011 86000 mi US $340	2 coils plus sparkplugs replaced.
Dec 2011 102000 mi US $500	r&r #2 coil and all sparkplugs.
May 2014 117100 mi US $2000	replaced transfer case. replace both rear shocks
Aug 2017 149000 mi US $1020	replaced ECM module..

Cadillac SRX in Georgia, United States Oct 2010 - Dec 2015
Nov 2010 88000 mi US $12000	LR window (electric) cable broke, entire unit had to be replaced. Has 2 gas tanks with connecter between-stopped up-tanks removed, cleaned, replaced. Fuel pump burned up, no fuel, relpaced also. TSB has been issued, but no recall. would crank up but not run
Feb 2011 90700 mi US $260	new weather stripping on tailgate right rear electric window cable broke, window woulod not roll up.
Dec 2011 101000 mi US $551	water pump leaking
Jul 2012 103700 mi US $60	rf turn light kept going out. Socket replaced, still out sometimes. returned, working now. Small oil leak found, rear of engine, not repaired, no oil on garage floor as of this writing. Estimate of $1,100 to repair.
Sep 2012 106000 mi	Engine light==exhaust sensors, fuel mixture not correct=did not repair. Cost 450.00 dollars
Nov 2012 107800 mi US $524	rear differential bushing worn out. water entering left rear and accumulating in jack well. drain hose for glass sliding roof disconnected.
Apr 2013 112500 mi US $168	"traction" light would come on and off. Causing shifting problems, including the transmission grabbing hard when downshifting to first while stopping. TSB to lube computer connections. sunroof drain plug stopped up with pollen and stuff. water then drains into jack well.
Jun 2013 115000 mi US $450	Shop kept car for about 3 weeks, checking to see if it would repeat the ignition "lock-up" (couldn't start or get key out) and "hard shift". It would not Also took to dealer but they could not duplicate either. Lubed and cleaned computer heads. Repaired front blinker light, again
Oct 2013 118500 mi US $2000	replaced computer system
Mar 2015 134000 mi US $900	leak around windshield and moon roof main gas pump (plastic) cracked

Cadillac SRX in Mississippi, United States Mar 2010 - Nov 2012
Jan 2012 78900 mi US $27	gas cap quit locking and had to be replaced.

Cadillac SRX in Texas, United States Oct 2009 - Dec 2009
Nov 2009 83000 mi US $400	Rear differential mount cracked.
Dec 2009 83000 mi US $700	Honeycomb in cat. started rattling and eventually blew out the exhaust. Replaced drivers side catalytic converter. Third time it was replaced. First time was a recall, second was under warranty. Broken motor mount.

Cadillac SRX in Texas, United States Aug 2013 - Jan 2015
Sep 2013 100000 mi	Weak acceleration. The throttle control system had to be completely reprogrammed.
Aug 2014 115600 mi US $575	Replace rear axle/hub assy due to bearing failure.

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Cadillac SRX in Maryland, United States Jun 2012 - Oct 2012
Sep 2012 162000 mi US $500	Anti knock sensor
Oct 2012 162000 mi	Radio and backup warning system coincidently stopped working within a week of leaving shop. Also the remote keyless entry and Locking system stopped working.

Cadillac SRX in Maryland, United States Feb 2013 - May 2016
Mar 2013 85000 mi US $400	both lower engine mounts failed and the car makes a grinding noise and vibrates alot as a result
May 2013 87000 mi US $250	driver's side rear wheel bearing making a terrible loud noise. Diagnosed it at a shop and bought the part thru eBay for $ 60. delivered with a lifetime warranty. Took it to the shop and they put it on for $ 100. Now the front one is going a.
Dec 2013 95000 mi US $500	I had to replace both front wheel bearings. Buy them thru ebay and find some shop to put them on for you. Cadillac dealer wanted $ 800 each. I did it for $ 500 total starter went bad. Bought a reman at Advance auto and had it put on within a hour at a shop. Dealer wanted $ 600+
Oct 2015 117000 mi US $250	another failed wheel bearing

Cadillac SRX in Georgia, United States Dec 2014 - Sep 2015
Apr 2015 176800 mi US $1500	The A/C compressor has failed for the 4th time since I have had this vehicle. Power steering pump failed causing the the steering wheel and system to bind and require a lot of effort while operating. Power steering pump replaced.
Jun 2015 181000 mi US $400	Front R/S wheel bearing replaced due to failure.. 3rd wheel bearing replacement for this vehicle..

Cadillac SRX in New Jersey, United States Mar 2008 - Feb 2014
Oct 2008 89000 mi US $115	Steering wheel position sensor.
Jun 2009 101000 mi US $100	Rear wheel hub failed.
Dec 2010 128000 mi US $4	Lower control arm bushing replaced LEFT & right turn signal bulb
Jan 2014 155000 mi	coil failure

Cadillac SRX in Arizona, United States Mar 2008 - Jun 2018
Sep 2008 92000 mi US $2000	Emission recall, new sparks plugs, engine flush.
Jul 2009 104000 mi US $100	air conditioning blowing hot air
Mar 2010 116000 mi US $100	fuel system light
Apr 2010 116000 mi US $650	small leak in the rear air unit and was very hard to locate and fix
Jan 2011 127000 mi US $400	replaced water pump
Mar 2012 140000 mi US $800	throttle
Jun 2012 141000 mi US $900	engine coil
Jul 2012 142000 mi US $500	gas sensors
Jul 2013 151000 mi US $800	they cant find the problem, third time in shop
Aug 2013 155000 mi US $500	check engine light on think its a gasoline vent problem
Sep 2013 156000 mi US $400	check engine light keeps coming on
Jan 2014 146000 mi US $400	fuel system warning light, we can cant find the problem
Apr 2014 156000 mi US $495	check engine ligs keeps coming on
Jun 2014 156000 mi	loss of oil pressure
Oct 2014 156000 mi US $750	im not sure what they did

Cadillac SRX in Massachusetts, United States May 2011 - Oct 2014
Sep 2014 107000 mi US $230	Replaced Delco Battery Low beam Headlights seemed dim. Asked if replacing headlights would correct problem. They would first try to adjust the headlights before trying to replace because the cost would be about $350. Adjustment corrected problem.

Cadillac SRX in Tennessee, United States Sep 2011 - Sep 2014
Oct 2012 164000 mi US $854	driveshaft center support bearing went bad which means I had to have the ENTIRE driveshaft replaced. The support bearing cannot be replaced WITHOUT replacing the driveshaft. What an engineering screwup!!!
Dec 2013 168000 mi US $865	Drive shaft

Cadillac SRX in Arkansas, United States Feb 2011 - Mar 2011
Mar 2011 108709 mi US $296	Driver side reverse light, right turn signal light replaced. Driver side reverse light, right turn signal light replaced. Resurfaced front rotors have to schedule the back rotors. Oil changed

Cadillac SRX in Georgia, United States Feb 2011 - Dec 2016
Apr 2011 105700 mi US $1000	Rear cv shaft spline stripped replaced cv shafts and axle carrier transfer case is also affected
Mar 2012 120000 mi US $800	replaced engine computer
May 2015 169000 mi US $180	replaced hub bearing rt front
Dec 2016 188000 mi US $163	replaced right rear wheelbearing

Cadillac SRX in Michigan, United States Apr 2004 - May 2011
Sep 2004 17991 mi	Front Door Weatherstrip Align or Replace Hood Latch Assembly Align or Replace
Oct 2004 19335 mi	Rear Stop Lamp Bezel to Lift Gate RR
Apr 2006 38581 mi	Left Rear Wheel Bearing and Hub Assembly Replaced
Jun 2006 40282 mi	Rear Window Wiper Motor Replaced Steering Wheel Rotation Sensor Replaced
Nov 2006 45783 mi	Hatch Hydraulic Gas Tube (Support)Replaced
Dec 2006 46796 mi	Parking and Turn Signal Lamp Bulb Replacement
Mar 2007 49016 mi	Radio Replaced Hose, Cylinder Case Ventilation Replaced
Apr 2007 49551 mi	Vehicle Entertainment Wiring and/or Connector Repair or Replacement
May 2007 50388 mi	Front Right Fog Lamp Replacement
Aug 2007 54110 mi	Luggage Carrier Side Rail Replacement Sunroof Window Seal Replacement - Rear Tire Pressure Indicator Replacement
Sep 2007 55081 mi	Air Outlet Vent Right Center Replace Luggage Carrier Side Rail Front Finish Cover Replacement Vehicle Entertainment Wiring and/or Connector Repair or Replacement Luggage Carrier Side Rail Front Finish Cover Replacement
Nov 2007 56673 mi	Occupant Safety Wiring and/or Connector Repair or Replacement
Sep 2008 66751 mi	Headrest And/Or Cover, Front Seat Driver R&R or Replace Liftgate Weatherstrip Replacement Headlining Trim Panel Replacement
Nov 2008 69240 mi	Rear Hatch Support Gas Tube Replace
Feb 2009 72073 mi	Camshaft Timing Chain Replacement Powertrain Control Module Reprogramming with SPS Transmission Control Module Reprogramming with SPS Sunshade Replacement, Right Side Washer Pump to Rear, Rear Window Wiper Hose Replace Window Roof Vent Replace
Mar 2009 73529 mi	Occupant Safety Wiring and/or Connector Repair or Replacement Roof Console Replacement
Jun 2009 76633 mi	Forward and Coast Clutch Replacement Headlining Trim Panel Replacement Outside Rearview Mirror Glass Replacement Left Side Steering Linkage Outer Tie Rod Replacement Both Sides Headlining Trim Panel Replacement
Aug 2009 77737 mi	Oil Filter Adapter Replacement
Nov 2009 81800 mi	Power Steering Pump Replacement
Dec 2009 82000 mi	Rear Floor Panel Carpet Replacement
May 2010 88000 mi	Reconnected Trunk Courtesy Lamp Changed Rear Right License Plate Bulb
Oct 2010 103000 mi	Front Turn Signal/DRL/Parking Bulb Burned Out
Mar 2011 110000 mi US $233	Replaced harness/connector for right rear wheel speed sensor

Cadillac SRX in Switzerland Jul 2011 - Sep 2011
Aug 2011 33480 mi $100	air condition doesnt keep the cooling gas. no leak found. recharged.
Sep 2011 34100 mi $150	couldn't solve the air condition problem, car doesn't keep the cooling gaz

Cadillac SRX in Missouri, United States Apr 2011 - Jun 2011
Jun 2011 145000 mi US $150	Cam Shaft Positioning Sensor- $150.00 Had this actually done twice because they couldn't figure it out (Small shop) When sold timing chain needed to be replaced or repaired which they said probably after they got in there would be more damage, looking at a $4000 or more repair.

Cadillac SRX in Minnesota, United States Sep 2011 - Nov 2011
Oct 2011 165000 mi US $3500	There's a rod broke in my engine that keeps burning oil.

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Cadillac in Oman Aug 2008 - Jun 2011
Sep 2008 62000 mi	Cracking noise was heard when the vehicle accelerate from zero. Dealer said that the cause is the part which controls the 4WD. The entire block was replaced and the problem was solved. Engine overheating when driven on load for some time example going up a hill.
Mar 2009 74400 mi	Klicking sound (on the shaft) when accelerating or when driving from still.
Jun 2009 80600 mi	There was a noise on the shaft like two gears are not in line. this sound is heard when stepping on the accelerator at start or after applying the brake.

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2004 Cadillac SRX repairs by problem area

2004 Cadillac SRX repair cost distribution

2004 Cadillac SRX

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