2011 Infiniti M Problems and Repair Histories
2011 Infiniti M problems reported via the Car Repair History and Car Reliability Surveys
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Infiniti M
2011 Infiniti Ms for which no problems have been reported are not displayed. So the 2011 Infiniti M problems and repair histories you see here should not be used to infer car problem frequency.
For 2011 Infiniti M problem frequency, check the Car Reliability Survey result. For the problems behind the score, check the 2011 Infiniti M problems and repair histories that follow it.
Infiniti M Reliability through March 31, 2013
General NotesModels and statistics marked with an asterisk (*) have very low sample sizes. These results, visible only to logged-in members, provide only a rough estimate of car reliability.Any result under 20 repair trips per 100 cars is likely a result of the small sample size, and should be expected to increase to 20 or so in future updates.
New models often start out with high repair rates, and then improve as the manufacturer identifies and addresses common problems. MethodologyOnly successfully completed repairs are currently included in the analysis. Routine maintenance, most wear items, recalls, and problems fixed with just a reflash or warning light reset are not included.
| Year | Make/Model | Trips/Year/100 Cars | Compared to all models for the same year | |
| 2011 | Infiniti M | 35 Ms, 9.1 months of data per M, average 24100 miles Redesigned for this model year. Common problem with distorted view in rearview monitor.56 |
Fewest Trips
Most Trips
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Non-members can see only ten 2011 Infiniti M problems and repair histories. Log in or join us to see them all.
Repair costs are in local units.
2011 Infiniti M 4dr Sedan
420-horsepower 5.6L V8 7-speed shiftable automatic RWD
| Infiniti M in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 1000 | First odometer entry | |
| Nov | 2012 | 37300 | 0 | Air cooled drivers seat system fan was making a noise |
| Mar | 2013 | 39000 | Most recent odometer entry. | |
| Infiniti M in Arizona, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2011 | 2000 | First odometer entry | |
| Mar | 2011 | 4000 | 0 | The voice on the nav system cannot pronounce many street names correctly..it has a significant speech impediment ! Seems to be anything over 3 syllables.Service manager said "yes, I know it well..they're all like that". |
| Apr | 2012 | 15000 | 0 | The outside temperature indicator had become slow to respond. They replaced the sensor unit and it seems fine. |
| Feb | 2013 | 20500 | 0 | The backup camera started malfunctioning sometimes...dark screen, scrambled image. The dealer said they had a technical bulletin about it, and would need to replace the camera and wiring harness. They did, no charge. |
| Mar | 2013 | 21000 | Most recent odometer entry. | |
| Infiniti M in Georgia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2010 | 0 | First odometer entry | |
| Dec | 2010 | 7000 | 0 | Bluetooth issues Dash Rattles |
| Mar | 2011 | 9000 | 0 | Bumper alignment caused paint wear |
| Sep | 2011 | 17000 | 0 | Bluetooth recall to fix bad bluetooth Rear window shade made noise and stopped working |
| Infiniti M in Georgia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2010 | 0 | First odometer entry | |
| Jan | 2011 | 5000 | 0 | Reprogrammed navigation system. Cannot remember if it was a recall or TSB, but I had not noticed any issues with the nav system prior to this work. |
| Apr | 2013 | 26000 | Most recent odometer entry. | |
| Infiniti M in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2010 | 0 | First odometer entry | |
| Sep | 2010 | 2000 | 0 | seat cannot be elevated Jerky 1-2 shifts (occasional). Dealer drove car less than one mile, could not replicate. |
| Oct | 2011 | 11000 | 0 | steering wheel peeling Bluetooth phone mic bad. Other people could not hear me. |
| Dec | 2011 | 12000 | 0 | The passenger seat bottom was replaced to address an airbag disabled issue; car was at the dealer for about a month. |
| Mar | 2012 | 14000 | 0 | Battery replaced for fifth time. |
| Jul | 2012 | Most recent odometer entry. | ||
| Infiniti M in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2010 | 0 | First odometer entry | |
| Sep | 2010 | 0 | When music is playing, the passenger door emits a distracting sympathetic vibration as if something is loose, buzzing when sustained bass (such as in Classical music) is present, even at lower volumes. XM NavTraffic rarely warns verbally about traffic congestion on a route; doesn't indicate where green "traffic flowing" conditions exist along a route; and saying "Traffic Information" using Voice Recognition doesn't work as | |
| Nov | 2010 | 3000 | 0 | Blind Spot Intervention system stopped functioning on at least two occasions, resulting in the normally green icon turning orange and blinking. After turning off the car for a few hours, system worked again. Dealer couldn't duplicate. Subwoofer in passenger door buzzed at certain low frequencies, requiring a replacement. Subwoofer speaker in passenger door replaced. Extraneous buzzing noise and sympathetic vibrations are now gone. |
| Dec | 2010 | 3000 | 0 | At 60mph and faster, the driver's-side door/window whistles, possibly due to a problem with the weather stripping or seal. |
| Jan | 2011 | 0 | ITB10066 fixed the missing Call Waiting feature, fixed some issues with the iPod Touch, and fixes some other functions. Did not address any Navigation Systems issues previously reported. | |
| Mar | 2011 | 10000 | 0 | Car engine-braked when taking foot off the pedal in Sport mode, had jerky starts from stop, and exhibited uneven acceleration/gears. ITB11008 was installed to reprogram the ECM/TCM so that the car would drive more smoothly and predictably. |
| Jul | 2011 | 14000 | 196 | ITB10-066B was installed to fix some software problems such as certain addresses not showing up in the right place and XM NavTraffic not downloading data fast enough. |
| Oct | 2011 | 16000 | 0 | Navigation system required a software update (ITB 11-046). Bluetooth microphone was replaced (ITB 11-047). Rear sunshade was replaced (ITB 11-05-P1238). Had to replace rear brake pads and resurface rotors. (California traffic is murderous on brakes!) Driver seat belt mechanism makes frequent squeaky and buzzing noises while driving, to the point of it being Chinese water torture. Dealer replaced the entire seat belt. Problem seemed to be resolved, but one week later the sounds returned. |
| May | 2012 | 23000 | 0 | Drivers seat belt in A pillar making incessant squeaky noises while driving. Like Chinese water torture. Dealer replaced seat belt assembly but did not solve the problem. I'll have to bring it back again later. |
| Jul | 2012 | 24000 | 0 | Driver's seat belt mechanism still squeaking when last had car. |
2011 Infiniti M 4dr Sedan
420-horsepower 5.6L V8 7-speed shiftable automatic AWD
| Infiniti M in Colorado, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2011 | 0 | First odometer entry | |
| Jun | 2011 | 1000 | 0 | Brake Squeal. Turns out rotors were turned on car prior to purchase because of rust that had formed thereon. Orig dealer did a poor job of resurfacing that left a lip on the rotors and facilitated the squeal. Dealer resurfaced rotors. Center counsel cover creaked when arm was rested thereupon. Dealer replaced cover: problem solved. Relatively minor issue but dealer stepped up with the repair. |
| Sep | 2011 | 3000 | 0 | Rattle in door. Second attempt to get repaired. Rattle is intermittent so dealer claims they did not experience it. |
| Jun | 2012 | 11000 | 0 | In the last six months the car has stranded me three times. Each time the battery has been shot. Car is on its fourth new battery. |
| Sep | 2012 | 13000 | 0 | Car died again. went for a 60 minute run at a local park and when I came back the car was dead. lights were not left on and the car was shutdown. Brake pedal exhibited some stiction when initially pushed |
| Oct | 2012 | 14000 | Most recent odometer entry. | |
| Infiniti M in Indiana, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2011 | 10000 | First odometer entry | |
| Mar | 2013 | 20000 | 0 | Back-up (rear) camera failure. Camera and wiring harness replaced. There is a TSB for the camera. |
| Infiniti M in Illinois, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 0 | First odometer entry | |
| Jun | 2011 | 6000 | 0 | Rough / Agressive downshifting of transmission, transmission holding low gears while coasting, rough idle. Addressed via TSB software reflash of ECM |
| Dec | 2011 | 12000 | 0 | Bluetooth Microphone Replacement Replaced Rear Sunshade Assembly Reprogramed Nav to correctly handle Call Waiting on bluetooth Steering Wheel finish peeling off in areas. Known issue addressed in TSB/ITB |
| Apr | 2012 | 15000 | 0 | Service Engine Soon light came on. Dealer had to replace Air Fuel sensor |
| Sep | 2012 | 19000 | 0 | Rattles in both front doors over bumps and with certain audio tracks. Dealer reinstalled loose wood trim and added padding in doors to reduce vibration. |
| Jan | 2013 | 21300 | 212 | Service Engine Soon light on. Dealer recommended Fuel Injector and Intake flush. Vibration / high idle and rough shifting. Dealer also updated ECM software |
| Mar | 2013 | 22000 | Most recent odometer entry. | |
| Infiniti M in New Hampshire, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jul | 2010 | 1000 | First odometer entry | |
| Mar | 2012 | 14000 | 0 | Updated Transmission Software Navigation Software Update |
| Mar | 2013 | 21000 | Most recent odometer entry. | |
| Infiniti M in Massachusetts, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2011 | 0 | First odometer entry | |
| Feb | 2011 | 0 | radio/handsfree wasn't working, was missing proper fuses when car was prepped for delivery. | |
| Infiniti M in Alabama, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2012 | 7000 | First odometer entry | |
| Mar | 2012 | 9300 | 0 | Fixed rear sunshade under warranty Replaced peeling steering wheel under warranty. |
| Nov | 2012 | 30300 | 0 | Distorted rear view camera, dealer replaced camera. |
| Dec | 2012 | 32000 | 0 | Replaced transmission due to harsh shifting, metal found in transmission |
| Infiniti M in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Mar | 2011 | 33000 | First odometer entry | |
| Apr | 2011 | 33000 | 0 | Complained about creaking from top of windshield... mainly in cold weather. Dealer bonded metal joints, but problem not resolved. I now believe noise is coming fr behind dash or exterior winshield cowl. Will return to dealer next week. |
| May | 2011 | 35000 | 0 | They padded the cowl and that fixed the problem. |
| Oct | 2011 | 40000 | 0 | Replaced power window switches, rear sunshade, and Bluetooth Mic as part of recall. Lubed squeeky power steering column. ..Also updated ECM with new software code to fix delay in transmission complaint.. |
| May | 2012 | 45500 | 0 | Check Engine Soon light came on and engine idle increased fr 400rpm o 1000rpm. Dealer stated they reprogramed ECM as part of TSB 12-018. Seems to have fixed the prob. |
| Sep | 2012 | 48000 | 0 | Rear view camera displayed distorted view or black screen. Dealer replaced screen, but that didn't work. Went back 2nd time & dealer replaced camera and cable. Fixed the prob. Steering column squealed when moving down into position.. Dealer replaced column, but in the process, somehow the dealer did something that caused the steering wheel to peel. They replaced that part the next time I came in for service. |
| Mar | 2013 | 56000 | 0 | Failed emissions inspection - dealer replaced gas cap. Dealer also updated ECM/TCM transmission software because of acceleration lag. |
2011 Infiniti M 4dr Sedan
330-horsepower 3.7L V6 7-speed shiftable automatic RWD
| Infiniti M in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2010 | 0 | First odometer entry | |
| Oct | 2011 | 15000 | 0 | Paint chipping along edge of rear d/s door. |
| Feb | 2013 | 24500 | 360 | Rear brakes needed new shoes. Second time since owning. Paint on rear d/s edge of door chipped off. |
| Mar | 2013 | 25000 | Most recent odometer entry. | |
| Infiniti M in Florida, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2011 | 25000 | First odometer entry | |
| Nov | 2011 | 26500 | 0 | Replaced BCM Module - car out of service for 2 weeks while part ordered from Japan. |
| Dec | 2011 | 27000 | 0 | Airbag light comes on for passenger seat with passenger in the vehicle, meaning the airbag is turned off. Best thing dealer came up with is to pull over and turn on/off car. |
| Jan | 2012 | 27000 | Most recent odometer entry. | |
| Infiniti M in Saudi Arabia | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2011 | 2480 | First odometer entry | |
| Jul | 2012 | 9920 | 0 | right car seat is vibrating. |
| Infiniti M in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2011 | 4000 | First odometer entry | |
| Jun | 2011 | 6000 | 0 | Annoying rattle inside the dashboard which was becomnig progressively worse. |
| Sep | 2011 | 8000 | 0 | Plastic housing that encloses electronics above rear view mirrors became detached. |
| Infiniti M in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 5000 | First odometer entry | |
| Jan | 2011 | 8000 | 0 | Reset of window switches |
| Mar | 2011 | 9000 | 0 | Steering wheel coating peeling. Also rattle in front doors still not fixed. |
| Infiniti M in Georgia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2013 | 26000 | First odometer entry | |
| May | 2013 | 26000 | 0 | dashboard rattle |
2011 Infiniti M 4dr Sedan
330-horsepower 3.7L V6 7-speed shiftable automatic AWD
| Infiniti M in Ontario, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2010 | 0 | First odometer entry | |
| Jun | 2012 | 16740 | 0 | Rear sun screen malfunctioned and would not completely retract |
| Mar | 2013 | 25420 | Most recent odometer entry. | |
| Infiniti M in New York, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2011 | 7000 | First odometer entry | |
| Dec | 2012 | 17000 | 0 | small panel below and in front of driver's door was falling off. |
| Infiniti M in New York, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2013 | 29000 | First odometer entry | |
| May | 2013 | 31000 | 900 | pads down to wear indicators |
| Infiniti M in New Jersey, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2012 | 11000 | First odometer entry | |
| Sep | 2012 | 15000 | 0 | Wiper nozzles shoot washer fluid only on the lower quarter of the windshield. |
| Mar | 2013 | 19000 | Most recent odometer entry. | |
| Infiniti M in New York, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2010 | 0 | First odometer entry | |
| Aug | 2012 | 14000 | 0 | outside temperature gauge very slow to respond |
| Feb | 2013 | 17000 | 0 | battery dead after 4 days in garage, key system error message. dealer reprogrammed key and charged battery. battery dead again after 2 days in garage. second trip to dealer, engine module was reprogrammed and battery replaced as per service bulletin |
| Mar | 2013 | 18000 | Most recent odometer entry. | |
| Infiniti M in Massachusetts, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jul | 2010 | 0 | First odometer entry | |
| Sep | 2011 | 30000 | 0 | TSB for nav system, microphone and rear sun shade |
| Nov | 2011 | 34000 | 0 | Failed #6 fuel injector. Warranty repair: Injector replaced, exhaust valves replaced, cylinder head replaced. Repair done over Thanksgiving holiday-would have been 5-6 days normally. |
| Mar | 2013 | 68000 | Most recent odometer entry. | |
| Infiniti M in Pennsylvania, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2010 | 0 | First odometer entry | |
| Jun | 2011 | 4000 | 0 | transmission reflashed |
| Dec | 2012 | Most recent odometer entry. | ||
| Infiniti M in Ohio, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2010 | 0 | First odometer entry | |
| Feb | 2011 | 3000 | 0 | tapping glass noise, resolved by padding the "cowl" on the outside of the windshield |
| Aug | 2011 | 9000 | 0 | steering wheel was peeling |
| Oct | 2011 | 10700 | 0 | motor and sensor for steering wheel adjustments stabalizer arm replaced |
| Dec | 2012 | 32000 | Most recent odometer entry. | |
| Infiniti M in New Jersey, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2010 | 0 | First odometer entry | |
| Dec | 2010 | 4000 | 43 | Navigation software updated. |
| Jan | 2011 | 4000 | Most recent odometer entry. | |
| Infiniti M in Connecticut, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Mar | 2010 | 0 | First odometer entry | |
| May | 2010 | 0 | Uncertain handling at highway speeds. Blamed on tramlining. Willing to align wheels, but dealer equipment not yet updated for 2011. | |
| Sep | 2011 | 10000 | Most recent odometer entry. | |
| Infiniti M in Massachusetts, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2011 | 0 | First odometer entry | |
| Sep | 2011 | 5000 | 0 | Rear sunshade would not go down. Dealer also replaced the microphone for Bluetooth and updated computer. |
| Feb | 2013 | Most recent odometer entry. | ||
| Infiniti M in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2010 | 0 | First odometer entry | |
| Oct | 2011 | 6300 | 0 | Updated nav and voice recognition software. Replaced window control switches. Rear sunshade system replaced. |
| Mar | 2013 | 11000 | Most recent odometer entry. | |
| Infiniti M in Iowa, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Oct | 2011 | 20000 | First odometer entry | |
| Dec | 2011 | 24000 | 0 | Also plastic bits caused rattle in passenger door (stereo). |
| Mar | 2013 | 50000 | Most recent odometer entry. | |
| Infiniti M in New Jersey, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Mar | 2011 | 0 | software update | |
| Nov | 2011 | 13000 | 120 | BT nav update to fix issues passenger door speaker buzzed |
| Apr | 2012 | 16000 | 200 | steering wheel peel |
| Infiniti M in Wisconsin, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2010 | 1000 | First odometer entry | |
| Jul | 2010 | 1700 | 0 | Faulty gas cap caused service engine soon light to come on. |
| Oct | 2010 | Most recent odometer entry. | ||
| Infiniti M in New Jersey, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2010 | 0 | First odometer entry | |
| Mar | 2012 | 58000 | 0 | Entire Audio system stopped working. |
Expert 2011 Infiniti M Repair Advice
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