2011 Ford Flex Problems and Repair Histories
2011 Ford Flex problems reported via the Car Repair History and Car Reliability Surveys
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Ford Flex
2011 Ford Flexes for which no problems have been reported are not displayed. So the 2011 Ford Flex problems and repair histories you see here should not be used to infer car problem frequency.
For 2011 Ford Flex problem frequency, check the Car Reliability Survey result. For the problems behind the score, check the 2011 Ford Flex problems and repair histories that follow it.
Ford Flex Reliability through December 31, 2012
General NotesModels and statistics marked with an asterisk (*) have very low sample sizes. These results, visible only to logged-in members, provide only a rough estimate of car reliability.Any result under 20 repair trips per 100 cars is likely a result of the small sample size, and should be expected to increase to 20 or so in future updates.
New models often start out with high repair rates, and then improve as the manufacturer identifies and addresses common problems. MethodologyOnly successfully completed repairs are currently included in the analysis. Routine maintenance, most wear items, recalls, and problems fixed with just a reflash or warning light reset are not included.
| Year | Make/Model | Trips/Year/100 Cars | Compared to all models for the same year | |
| 2011 | Ford Flex | 37 Flexes, 10.0 months of data per Flex, average 22300 miles29 |
Fewest Trips
Most Trips
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see reported repairs |
Non-members can see only ten 2011 Ford Flex problems and repair histories. Log in or join us to see them all.
Repair costs are in local units.
2011 Ford Flex 4dr SUV
turbocharged 355hp 3.5L V6 6-speed shiftable automatic AWD
| Ford Flex in Washington, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 0 | First odometer entry | |
| Jun | 2012 | 7000 | 0 | Ford Sync system would not take a "user-installed update"; Ford's syncmyride.com gave an error sending us to dealer for reprogramming. The dealer informed us that our Sync was up to date already so they did not reprogram/repair. |
| Mar | 2013 | 14000 | Most recent odometer entry. | |
| Ford Flex in Minnesota, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 0 | First odometer entry | |
| Aug | 2011 | 1000 | 0 | Injector stuck open, replaced PCM. Dumped the vehicle immediately after repair. |
| Ford Flex in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2012 | 26000 | First odometer entry | |
| Sep | 2012 | 26000 | 0 | PTO Assembly had catastrophic failure, replaced w/ new under Warrenty |
| Feb | 2013 | 33000 | 0 | Pass. Side headrest DVD player stopped working, replaced w/ new under Warrenty . |
| Mar | 2013 | 35000 | Most recent odometer entry. | |
| Ford Flex in Maryland, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 1000 | First odometer entry | |
| Oct | 2010 | 1000 | 0 | Headliner rattles behind moonroof. Dealer seemed to fix it, but the problem is back. Satellite radio and GPS cut out when under almost any obstacle. Dealer has contacted manufacturer to check on solutions. |
| Dec | 2010 | 3000 | 0 | Headliner still rattles. Dealer ordered part, but it has not yet arrived. |
| Apr | 2013 | 24000 | Most recent odometer entry. | |
| Ford Flex in Ontario, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2011 | 6200 | First odometer entry | |
| Dec | 2011 | 6200 | 0 | Fog lamps had a rough finish on the chrome. Replaced by dealer under warranty. This is what are used as the daytime running lights. some paint blemishes on the hood and front quarter panel shifting was not consistant, sometimes too slow or rough. |
| Dec | 2012 | 18600 | Most recent odometer entry. | |
| Ford Flex in Illinois, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2011 | 15000 | First odometer entry | |
| Mar | 2012 | 20000 | 0 | Many unrepaired problems when traded, including transmission slippage that was never eliminated despite six attempts. Drivers side head rest problem - 2 service attempts, problem still present at time of trade Sync and bluetooth problems - Sync system could only recognize 2 of the advertised 10,000 commands and was unreliable even at those. The Bluetooth worked sporadically as well. Problems still present at time of trade Paint and emblem problems- interior door jams and interior rear liftgate jams missing paint. Rear Ford emblem and Ecoboost emblem deteriorated underneath the clearcoat and needed to be replaced. Problems still present at time of trade. Transmission shift lever rattle- problem just started prior to trade-in. |
| Ford Flex in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2011 | 0 | First odometer entry | |
| Dec | 2011 | 10000 | 0 | The condenser was cracked and needed to be replaced. This issue fell under the existing warranty and was repaired in 2 days rather than one due to the dealer not having the part on hand and receiving it late in the day. There were rattles in light fixtures. The dealer said that there was a bulletin released to dealers regarding faulty adhesive in the roof liner for 2011 Flex's made prior to Aug 2011. Roof liner replaced. A warranty repair. 3rd repair day |
| Feb | 2013 | 31000 | 0 | Front brakes started grunting upon stop at less than 30K miles. This is a known issue and was addressed in TSB 11-10-29A. They installed BB5Z 2001 B:KIT - Brake lining and machined the front rotors and replaced the brake pads. Problem fixed. |
| Mar | 2013 | 33000 | Most recent odometer entry. | |
| Ford Flex in Minnesota, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 9000 | First odometer entry | |
| Jun | 2011 | 10000 | 0 | Bogging at accelaration from stop. Also deceleration at highway speed. Dealer could not replicate, but input from FordFlex.net & other indicated could be TRS or throttle body. Because they could not duplicate/confirm, they repaired both |
| Sep | 2012 | 28000 | Most recent odometer entry. | |
| Ford Flex in Manitoba, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Oct | 2010 | 0 | First odometer entry | |
| Jun | 2011 | 4960 | 0 | roof liner came loose |
| Sep | 2011 | 8060 | Most recent odometer entry. | |
| Ford Flex in New Hampshire, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Mar | 2011 | 0 | I believe they replace the PTO Seal | |
| Jul | 2011 | 0 | Pesistant squeak in dash. Three times but apparently resolved | |
| Ford Flex in Illinois, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2010 | 3000 | First odometer entry | |
| Dec | 2010 | 11000 | 0 | Brakes groaning at the end of a stop, dealership performed TSB 10-13-7 and replaced front pads, rotors, caliper brackets. |
| Feb | 2013 | 72000 | 200 | Replaced leaking rear differential vent per TSB Dual zone climate inop |
| Mar | 2013 | 74000 | Most recent odometer entry. | |
| Ford Flex in Indiana, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 2000 | First odometer entry | |
| Jan | 2011 | 5000 | 0 | battery dies due to unknown reason. Replaced battery at 5 weeks old, roadside assistance 5 times, home jumps 4 times. Flex has 5000 miles on it. Speculate slow electrical drain dealer hasn't identified. Frustrating!! |
| Feb | 2011 | 6000 | 0 | back lights for emergency strip panel, gear shift box, headlight, steering wheel, headlight all not lighting up. Eventually replaced several different fuses in service junction box & forced in as built data |
| Nov | 2011 | 15000 | 0 | no heat on driver's or passenger side! Forced cold air blowing even when heat turned 'off' --Parts backordered for 3 1/2 weeks!!! |
| Dec | 2012 | 26000 | Most recent odometer entry. | |
2011 Ford Flex 4dr SUV
262-horsepower 3.5L V6 6-speed automatic FWD
| Ford Flex in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2012 | 32000 | First odometer entry | |
| Sep | 2012 | 43000 | 0 | Sync system dropped Bluetooth for phones and audio. Searched online found I needed to pull and reseat fuse #14 on the fuse box under the steering column. After doing so everything came back up. |
| Mar | 2013 | 52000 | Most recent odometer entry. | |
| Ford Flex in Illinois, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2011 | 3000 | First odometer entry | |
| Nov | 2012 | 38000 | 0 | There was a fairly loud hissing sound any time the steering wheel was moved at all. Diagnosed as leaking steering gear. Steering gear was replaced under warranty. |
| Mar | 2013 | 43000 | Most recent odometer entry. | |
| Ford Flex in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2013 | 15000 | First odometer entry | |
| Mar | 2013 | 16000 | 0 | Needed to replace seat belt tensioners for five seats in 2nd and 3rd rows. All covered under Ford Warranty. |
| Ford Flex in Oregon, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2012 | 18000 | First odometer entry | |
| Jan | 2013 | 19000 | 0 | Passenger air bag turned itself off despite having a full-sized adult in the seat. While replacing the passenger seat rail (see other problem), the technician noticed that a wire for the passenger seat belt sensor was pinched. |
| Mar | 2013 | 19000 | Most recent odometer entry. | |
| Ford Flex in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 5000 | First odometer entry | |
| Jun | 2012 | 11000 | 0 | Engine overheated due to design defect in Fan Cooling system as outlined in a TSB. Ford was out of parts for a week, so we had to drive a rental (at Ford's expense) while it was in the shop. |
| Mar | 2013 | 21000 | Most recent odometer entry. | |
| Ford Flex in Missouri, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2011 | 8000 | First odometer entry | |
| Dec | 2012 | 26000 | 0 | Transmission would not disengage from Drive when shifting to other gears. Fixed itself, but took to dealer. They performed PCM update and tested system. Has not occurred since. |
| Mar | 2013 | 30000 | Most recent odometer entry. | |
| Ford Flex in Michigan, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jul | 2011 | 0 | First odometer entry | |
| Jan | 2012 | 9000 | 0 | Lower front center dash panel loose (was noted at new vehcle delivery), clip not engaged. Part was removed and reinstalled. |
| Mar | 2013 | 21000 | Most recent odometer entry. | |
| Ford Flex in South Carolina, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 0 | First odometer entry | |
| Jun | 2011 | 2000 | 0 | There were two issues. Left front pillar in front of driver had a really bad squeak due to a slightly misplaced plastic pad. Headliner squeak behind sun roof due to loose connection. Both items repaired at no charge. I was given loaner car. |
| Jul | 2011 | 3000 | 0 | Headliner squeaks/rattles loudly. Multiple areas but main is behind sunroof and just mid cabin left as well. They installed some glue or velcro to try and stop it. |
| Aug | 2011 | 4000 | 0 | Headliner repaired again this time it seems successful Right middle passenger seat has a rattle and squeak that is difficult to reproduce and is intermittent. |
| Dec | 2011 | 10000 | 0 | Right rear seat rattling, becoming worse |
| Jun | 2012 | 15000 | 0 | Very loud windshield squeak/rattle at highway speed. Took some time to track it down to a loose windshield cowling. |
| Aug | 2012 | 18000 | 0 | leaking oil gasket |
| Mar | 2013 | 25000 | Most recent odometer entry. | |
| Ford Flex in Georgia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Mar | 2011 | 3000 | First odometer entry | |
| Apr | 2011 | 5000 | 0 | The rubber seal around the front right passenger door "drooped" and would not stay up. My dealer ordered a new seal and replaced it in one day. |
| Aug | 2012 | 26000 | 0 | D-pillar black plastic trim on the drivers side cracked on the upper right corner. The cargo area window has to be removed to access the screws holding the trim on so it takes a while to do. My dealer offered a free loaner while these ren. |
| Oct | 2012 | Most recent odometer entry. | ||
| Ford Flex in Louisiana, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2010 | 1000 | First odometer entry | |
| Dec | 2010 | 1000 | 0 | Transmission slipped. Updated PCM programming. |
| Mar | 2011 | 3000 | 0 | Rattle in roof fixed. |
| Sep | 2012 | 17000 | Most recent odometer entry. | |
| Ford Flex in Ontario, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2011 | 16740 | First odometer entry | |
| Jun | 2012 | 26660 | 310 | Back brakes seized, not sliding on slider bolts. Calipers fine. front drivers side bearing squealing gas cover not seating correctly, scraping paint |
| Mar | 2013 | 39680 | 200 | sunroof drain plugged (even though never under a tree or anything), not covered under warranty as had hit 60k. Had to rerun the drain hoses. |
| Apr | 2013 | 40300 | Most recent odometer entry. | |
| Ford Flex in Ohio, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 0 | First odometer entry | |
| Aug | 2011 | 5000 | 0 | Flaw in paint at new car delivery. Dealer referred to outside body shop, who sanded and resprayed door. |
| Mar | 2013 | 32000 | Most recent odometer entry. | |
| Ford Flex in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 3000 | First odometer entry | |
| Nov | 2011 | 12000 | 0 | Rough downshifting when re-accelerating from low speeds. Parts replaced as per mfr bulletin on transmission. Remains to be seen if problem is corrected. |
| Mar | 2013 | 27000 | Most recent odometer entry. | |
| Ford Flex in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2010 | 1000 | First odometer entry | |
| Nov | 2010 | 4000 | 0 | Driver's seat belt retracted and locked. Could not pull seat belt out after it retracted fully. Dealer said the mechanism was locked tight, ordered parts, and replaced it. |
| Mar | 2011 | 10000 | Most recent odometer entry. | |
| Ford Flex in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Oct | 2010 | 0 | First odometer entry | |
| Nov | 2010 | 0 | Replaced cracked D-pillar window trim upon delivery. Appeared to be a manufacturing defect. Saw in a forum that others had a similar issue on delivery. | |
| Dec | 2011 | 17000 | 0 | Satellite radio working intermittently. Software update performed. |
| Jul | 2012 | 22300 | 0 | D pillar trim at the back cracked again and replaced under warranty. |
| Mar | 2013 | 34000 | Most recent odometer entry. | |
2011 Ford Flex 4dr SUV
262-horsepower 3.5L V6 6-speed automatic AWD
| Ford Flex in Wyoming, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2010 | 0 | Squeak in dash. Repair shop able to regle panel in dash to prevent squeak. | |
| Jan | 2011 | 0 | Brought car in due to slow power drain. Dealership state loose sensor plug in steering wheel for airbag sensor causing battery to drain. | |
| Apr | 2011 | 0 | 2nd time in for slow electrical drain. Dealership reports that car has bad battery due to numerous power drains. Also concern with slight slip in transmission. | |
| Jul | 2011 | 6700 | 0 | Vehicle in for 3rd time with slow battery drain. Repair shop saying that leaving key in ignition is causing power train? |
| Oct | 2012 | 20700 | 0 | Tranmission slipping. Intermittent problem. I was informed that I have a computer with my trans that learns how I drive. I was told they updated the program that teaches the trans when to shift. Small noise heard when turning right. I was told that the noise was very minor and just normal power steering noise. |
| Apr | 2013 | 25000 | Most recent odometer entry. | |
| Ford Flex in Delaware, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2012 | 26000 | First odometer entry | |
| Sep | 2012 | 29000 | 0 | Car began running rough, making loud noise and was not drivaeble. Taken to dealer, where they replaced the PTO (power take off) box at no charge. Luckily it was covered under warranty. Other than this repair, it's been a great car! |
| Apr | 2013 | 35000 | Most recent odometer entry. | |
Expert 2011 Ford Flex Repair Advice
Non-members can see only ten 2011 Ford Flex problems and repair histories. Log in or join us to see them all.
